FAQ
What format are the photos in?
Artwestimage.com images are captured in JPEG and RAW format by our photographers, edited and uploaded to our site in high resolution JPEG format for easy online download and will work perfectly for digital device wallpapers, collage posters or up to 8" X 10" individual color prints. Images may also be ordered for larger, up to 30" X 40", high-resolution, professionally printed fine art productions, using the "Prints" Tab on the Gallery Image View for a desired photograph. For other artistic formats, including framed art, canvas wraps, acrylic or metal prints, simply send us a message using our "Contact Us" link or contact management staff via their personal email address or phone number. Be sure to include in the details of your request, desired image(s), print or canvas sizes and desired framing as necessary. We will contact you with more information in an effort to fulfill your requests. We may also be able provide custom print work on consumer goods such as tapestries, linens, dishware, coasters, puzzles and similar products where applicable.
Why should I pay for Artwestimage.com images, when I can get other images online for free?
Our near instantaneous downloadable, high-resolution digital JPEG images are provided to you in a one-of-a-kind custom format. You can't get these images, by these photographers, anywhere else. Because of their rarity, our images have value that other stock images don't have. Other photographers post their material on a myriad of sites, which are funded by paid flash-media advertising, and miscellaneous fees on sales. Our website is private and completely maintained by our photographers using PHP code and the tools available. Our site is completely free of annoying pop-ups, banner marquees and other paid "bells and whistles" which we feel are distracting to our overall message and goals. Considering these factors, we are sure you'll agree that our images are a great value. Particularly with the inexpensive, quick and hassle-free download process and secure credit/Paypal payment format we offer.
Your website states I can register for free and email or store photos in a "lightbox". What are they?
From time to time, check back for our "Newest Media" to see the latest images posted by our photographers. Images are regularly added by our photographers as they complete expeditions throughout the year. For the latest news, see the news headlines on our homepage. Our photographers will alert you to coming expeditions and photography edition issues. Purchase as often and as many as you like!
Do you offer refunds?
Once your purchase is made we can not offer a refund for all digital download images. The reason for this policy is that we offer full download access to our entire digital collection of photos and, as such, there is no way for our products to be returned. If uncertain about our unique way of doing business, simply purchase one $1.00 image to test the process!
For fine art prints, canvas gallery wraps, framed art, metal art, or any other printed products, we guarantee 100% customer satisfaction. Product replacement, reproduction, redistribution, or customer payment refunds will be negotiated as necessary. We want to build value and reputation of the quality of our products and services, and above all earn your trust and loyalty!
Yes. While Artwestimage.com offers great freedoms and a wide range of uses by the purchaser, we do not allow the redistribution of our photos or allow the use of our photos within products that are mass distributed in any type of archive format.
No, sharing an account is no different than distributing our materials to others. Individual accounts must be purchased by your friends and colleagues.